Responsible Gaming

Introduction

At Maison de Massy, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide a safe and fun gaming environment, it's important to understand that casino games are games of chance. The house always has a mathematical edge, and there is no guaranteed way to win.

We encourage all players to gamble responsibly and within their means. Set a budget you can afford to lose, treat it as the cost of entertainment, and never gamble more than you can comfortably spare.

Age Verification

Online gambling in Canada is only available to individuals who are 18 years of age or older, or the legal gambling age in your province. We take age verification seriously and require all players to confirm their age during registration. If you are under the legal gambling age, you must not use our services.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Be aware of these warning signs:

• Chasing losses: Trying to recover lost money by gambling more
• Increasing stakes: Needing to bet larger amounts to feel the same excitement
• Hiding gambling activity: Being secretive about how much time or money you spend gambling
• Neglecting responsibilities: Missing work, school, or family obligations to gamble
• Borrowing money: Using credit cards, loans, or borrowing from friends to fund gambling
• Loss of control: Unable to stop or reduce gambling despite wanting to
• Mood swings: Becoming irritable or anxious when unable to gamble
• Relationship strain: Gaming habits causing conflict with family or friends
• Using gambling as an escape: Gambling to cope with stress, anxiety, or depression

If you recognize any of these signs in yourself or someone you know, it's time to seek help.

Self-Help Tools & Responsible Gaming Features

We provide tools to help you stay in control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given period
• Session Time Limits: Restrict how long you can play in a single session
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling

These tools are available in your account settings. We encourage you to use them as part of your responsible gaming strategy.

Support Organizations & Resources for Canada

If you or someone you know is struggling with problem gambling, confidential help is available:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  A leading Canadian organization dedicated to preventing problem gambling and minimizing gambling-related harms.

International Resources

• Gamblers Anonymous
  A fellowship for those who share a desire to stop gambling. Offers free peer support meetings.
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Provides information and resources for problem gambling prevention and treatment.
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Offers free counselling and support for problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free counselling and information service for problem gambling.

Take Action Today

If you believe you have a gambling problem, please reach out for help immediately. There is no shame in seeking support—professional counsellors are trained to help, and recovery is possible. Contact the Responsible Gambling Council or another support organization listed above.

Your wellbeing is important to us. Please gamble responsibly.